This is the online application to the Severn Trent Water Big Difference Scheme.
If you have a low income you may be able to get a BIG reduction.
Severn Trent Water share information with credit reference agencies. The Big Difference Scheme is a non-standard arrangement to pay to help those who need assistance with their water charges. If you are accepted onto this scheme, this information will be shared and could have an influence on your credit status.
Due to a high increase in the number of applications for this scheme we are unable to accept any further applications until April 2019. In the meantime you should pay your charges as normal and contact Severn Trent direct on 03456 022777 if you are unable to do so.
Before you start the application please have your proof of income ready to attach. If not it is likely to delay or prevent us processing your application.
CLICK HERE to enter your income and expenditure to see if you qualify. You do NOT need to tell us who you are for this section