Welcome to the Big Difference Scheme application portal
If your household income is low, you may be entitled to a BIG reduction. If eligible for the scheme, you could receive up to 90% off the average Severn Trent water bill.
To apply for the Big Difference Scheme you will need to:
- Create an account – If you are applying for the discount yourself, please create an individual account. If you work for an advice agency, please create an advice agency account.
- Provide details of who lives at the property with you.
- Provide details of your total household income.
- Submit your application.
Are you applying yourself?
Are you submitting applications for others?
For all enquiries, please email firstname.lastname@example.org or call the team on 0121 355 7766.