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Welcome to the Big Difference Scheme application portal

If your household income is low, you may be entitled to a BIG reduction. If eligible for the scheme, you could receive up to 90% off the average Severn Trent water bill.

To apply for the Big Difference Scheme you will need to:

  • Create an account – If you are applying for the discount yourself, please create an individual account. If you work for an advice agency, please create an advice agency account.
  • Provide details of who lives at the property with you.
  • Provide details of your total household income.
  • Submit your application.


Are you applying yourself?

Are you applying yourself?

Create Individual Account

Are you submitting applications for others?

Are you submitting applications for others?

Create Advice Agency Account

For all enquiries, please email or call the team on 0121 355 7766.

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