Welcome to the Big Difference Scheme application portal
If your household income is low, you may be entitled to a BIG reduction. If eligible for the scheme, you could receive up to 90% off the average Severn Trent water bill.
To apply for the Big Difference Scheme you will need to:
- Create an account - If you are applying for the discount yourself, please create an individual account. If you work for an advice agency, please create an advice agency account.
- Provide details of who lives at the property with you.
- Provide your water account number. You must have an active water account with Severn Trent Water to apply. You cannot apply for the scheme if your name is not on the water account at your current address.
- Provide details of your total household income.
- Upload proof of all household income. You will not be able to submit your application until proof of your household income is uploaded.
- Submit your application.